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Question

Cant access file dated 29.5.2019

  • May 22, 2025
  • 1 reply
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Hi

We had received a file on 29.5.2019.

We need to access that file again but are unable to do so. Could you please look into the matter.

Kind regards

    1 reply

    Forum|alt.badge.img

    Hi Mandeep, 

    Welcome to the Box Community!

    I understand that you've received a file back in 2019 and need to access it again.

    To confirm, were you accessing this file via a Shared link?

    Do you receive any sort of error message when you open the link, if so, can you share it to us to we can take a closer look?

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