Hi
We had received a file on 29.5.2019.
We need to access that file again but are unable to do so. Could you please look into the matter.
Kind regards
Question
Cant access file dated 29.5.2019
Hi Mandeep,
Welcome to the Box Community!
I understand that you've received a file back in 2019 and need to access it again.
To confirm, were you accessing this file via a Shared link?
Do you receive any sort of error message when you open the link, if so, can you share it to us to we can take a closer look?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.