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Question

Cannot View or download Files

  • May 23, 2025
  • 1 reply
  • 16 views

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I have roughly 11 pdf files to view and download and it will not let me do either. I have called my IT department. I have relogged in. The people giving me access say I have proper permissions. Any help would be appreciated.

1 reply

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Hi John, 

Welcome to Box Community and glad to assist! 

Looks like you're having issues with your content preview and download. Can you take a screenshot of your error and attach it in this post? 

We'll await for your reply!