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Question

Cannot Verify Email Change

  • May 23, 2025
  • 1 reply
  • 2 views

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I am trying to update my email - the link included in the verification email requires a password (see image below)xpgEgxnuar-bUFQcPuGUI0H2w.png

Entering any password satisfying the requirements results in...

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1 reply

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Hi Mark, 

Welcome to Box Community and glad to help! 

It shows that you've already opened a ticket to our Product Support team. Rest assured that our dedicated team will keep in touch and please keep an eye to your email. 

Thanks for posting!