Skip to main content
Question

Cannot Verify Email Change

  • May 23, 2025
  • 1 reply
  • 39 views
Forum|alt.badge.img

I am trying to update my email - the link included in the verification email requires a password (see image below)xpgEgxnuar-bUFQcPuGUI0H2w.png

Entering any password satisfying the requirements results in...

knliy3ZXWrwhEaZP-R6txexsw.png

 

    1 reply

    Forum|alt.badge.img

    Hi Mark, 

    Welcome to Box Community and glad to help! 

    It shows that you've already opened a ticket to our Product Support team. Rest assured that our dedicated team will keep in touch and please keep an eye to your email. 

    Thanks for posting!

    Terms of ServiceAccessibility statement