I'm trying to join a shared folder I was invited to. I can't use an authenticator app so I'm trying to use email as 2FA, which is working for login, but when I try to use that to join the folder I get the error "The email you selected is invalid." I know that the email is not invalid because I'm already getting emails from Box on it.
Hi Taylor,
Welcome to Box Community and glad to assist!
Let me create a new case and a member of our team will be in touch, please keep an eye out.
Thanks for posting!
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