Skip to main content
Question

Cannot use box.net when my VPN is active

  • May 27, 2025
  • 2 replies
  • 23 views

Forum|alt.badge.img

I use VPN unlimited and unless I turn off the VPN, I cannot log onto box.net.

2 replies

Forum|alt.badge.img
  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi James, 

Welcome to the Box Community!

Can you please make sure to configure your VPM or proxy to allow Box access and follow the steps in this article: Configuring a Firewall for Box Applications

You may need to contact your IT department to help in allowing Box as a trusted source.

Thanks for posting in the forum and let us know how else we can help!

Best,


Forum|alt.badge.img
  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

I am retired and don't have an IT department but have over 40 years computer experience.  It's not the firewall because I turned off the firewall and had the same problem.  I can't even log into this forum if I have the VPN active!