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Question

Cannot use box.net when my VPN is active

  • May 27, 2025
  • 2 replies
  • 131 views
C
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I use VPN unlimited and unless I turn off the VPN, I cannot log onto box.net.

    2 replies

    C
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    Hi James, 

    Welcome to the Box Community!

    Can you please make sure to configure your VPM or proxy to allow Box access and follow the steps in this article: Configuring a Firewall for Box Applications

    You may need to contact your IT department to help in allowing Box as a trusted source.

    Thanks for posting in the forum and let us know how else we can help!

    Best,

    C
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    I am retired and don't have an IT department but have over 40 years computer experience.  It's not the firewall because I turned off the firewall and had the same problem.  I can't even log into this forum if I have the VPN active!

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