I can’t upload a profile picture. I get an error message saying that the image has to be either JPG or PNG and smaller than 1MB. I have tried multiple images in both JPG and PNG formats and all are much smaller than 1MB. They have ranged from 150KB to 300KB.
I’ve been using Box.net/Box.com for 15 years as a paid user. This is my first time trying to contact support. I am surprised and disappointed at how difficult it is to find where to submit a support ticket. My concern is what would happen if something critical were to happen.
Where can I submit a support ticket? Why does Box make it so difficult?!?!?
