Cannot upload files

Hi Victoria, 

Welcome to the Box Community, I'm happy to help!

It sounds like you do not have the necessary permission as a collaborator to upload in the folder you joined.

In order to upload in a collaborative folder, you must be granted any of the following permission levels:

• Co-owner
• Editor
• Viewer Uploader
• Previewer Uploader
• Uploader

To learn more about these permissions, please take a look at this article: https://support.box.com/hc/en-us/articles/360044196413-Understanding-Collaborator-Permission-Levels

Thanks for posting and let us know how else we can help!

All the Best, 

I have Viewer Uploader permissions (see below) so that is not the problem.  

Hi Victoria, 

Do you encounter a specific error when you tried uploading?

Can you shared a screenshot of your workflow so we can take a closer look?

Looking forward to hear from you!

I always get the below message when I try to upload anything.  I even tried to create my own folder to upload and still got the same message:

Hey, Victoria!

Can you reach out to the owner of the folder and ask if they can remove and then re-invite you to their folder again and see if that helps resolve this for you?

Let me know how it goes and if you have questions!

Best,