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Question

cannot upload file or folder

  • May 22, 2025
  • 1 reply
  • 31 views

Forum|alt.badge.img

When i click on upload nothing happens, yet i am the owner of my box account and folders/files. Please advise.

1 reply

Forum|alt.badge.img

Hi Alison, 

Welcome to the Box Community!

Can you try uploading using different browsers to see if it'll work?

If it doesn't work even on other browsers, please try the tips and troubleshooting steps provided in this article:

Should you need further assistance, you may reach out to our tech support by clicking on the “Contact Support” link just above this page.