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The issue is present regardless of which folder I am uploading to and what files I am uploading. Also, why are we not able to get technical support if we are using individual plans????

Hi Edwina, 


Welcome to Box Community and glad to assist! 


You should follow these troubleshooting steps that would help with your upload error. 


Hope it works!


Hi Rona


Thank you - but it doesn't work. It's an account specific issue, because I logged on from different laptops and connected to different networks - nothing works. The upload issue still exists and noone from Box is contactable. 


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