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Question

Cannot upload any documents to Box, keeps saying "upload failed, something went wrong with your upload" even though I have editor access

  • May 23, 2025
  • 2 replies
  • 53 views

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The issue is present regardless of which folder I am uploading to and what files I am uploading. Also, why are we not able to get technical support if we are using individual plans????

2 replies

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  • Author
  • Box Employee
  • 34740 replies
  • May 23, 2025

Hi Edwina, 

Welcome to Box Community and glad to assist! 

You should follow these troubleshooting steps that would help with your upload error. 

Hope it works!


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  • Author
  • Box Employee
  • 34740 replies
  • May 23, 2025

Hi Rona

Thank you - but it doesn't work. It's an account specific issue, because I logged on from different laptops and connected to different networks - nothing works. The upload issue still exists and noone from Box is contactable.