Have tried multiple times over multiple days to upgrade from free to a paid subscription, and I keep getting this error message. What do I need to do? Any help is appreciated.
Question
Cannot Upgrade Subscription
Hi
Welcome to Box Community! Sory to hear about your error, and we’d love to assist.
In order to accomplish your upgrade, please reach out to our Billing team by emailing them at billing@box.com.
Thanks for posting, and we look forward in getting this sorted out very soon!
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