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Question

Cannot shut box drive down on Mac to reset it

  • May 27, 2025
  • 1 reply
  • 8 views

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the box icon on top bar is 'shadowed' and will not work.

how do i shut box drive down????

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Paul,

Welcome to Box Community! 

I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

Thanks for posting!