Question

Cannot Share Link or Invite People

I am unable to share a link or invite people for a project named Project Popsicle. I am the owner and editor of the folder.

When I try to invite people or create share link, the below error signs show up:

- There was an error getting the shared link for this item

- There was a problem while completing your request. Please try again.

I've tried logging in again but I still cannot share link or invite people. Please assist.

still having the same issue, can someone help here please?

Hi there,

Welcome to Box Community and glad to help!

Kindly run these troubleshooting steps to resolve your issue and try again.

Please ensure your web browser is the latest version of Chrome, Firefox, Safari, or Edge
Try clearing your browser's cache. If this does not resolve your issue, please proceed to the next step.

Hope it works!

I have same issue, i tried clearing browser's cache and using other browsers but it still does not work.

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