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Question

Cannot Share A folder

  • May 23, 2025
  • 1 reply
  • 8 views

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Dear Box Drive Team,

Hope you're doing well.

I cannot share or copy the shared link because of the error saying that (

Unable to copy link - 

The link to the pharmacy SOP could not be copied. This is a hidden or problem item.)

. I will be glad if you kindly guide me in this regard to find and fix the error.

Note: The file name is Pharmacy SOP.

Thank you in advance.

Najim

1 reply

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Hi Najim, 

Welcome to Box Community and glad to help! 

Let me create a ticket and have our Product Support team to assist. We will get in touch through email and please keep an eye to your inbox. 

Thanks for posting!