Hi,
I wanted to set up 2FA on my account, but when requesting a QR code for an authenticator app, the dialog box remains stuck on "Generating...". I also tried SMS, which said "invalid number" and email, which gave a similar response.
Any assistance would be greatly appreciated.
Thanks!
Hi Andrew,
Welcome to the Box Community, I'm happy to help!
To make sure that every angle is checked, can you try the following initial troubleshooting tips to resolve this issue:
Let us know how it goes and if you have any questions!
Regards,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
