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Question

Cannot see " Would you like to add a metadata condition" option to a workflow

  • May 22, 2025
  • 1 reply
  • 3 views
C
Forum|alt.badge.img

Hi Clever people,

I want to add meta tags to the File Request form, but I cannot see this option?

BOX1_OP18-wOgOBXB0mES_9qEOw.jpeg

 

In your videos It shows the metadata condition?

BOX1__Z1EBDAmFG4KkBOyBgJnzg.jpeg

Any reason why?

    1 reply

    C
    Forum|alt.badge.img

    Hi Davendra, 

    Welcome to the Box Community!
     
    This would be something our Box Support team would like to investigate with you and may require specific account information. 
     
    I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details.
     
    Thanks for your patience!
     
    Best,
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