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Question

Cannot see folders/uploads created on Box platform

  • May 23, 2025
  • 1 reply
  • 7 views

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I can't see the files that I have just uploaded

1 reply

Forum|alt.badge.img
  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hello,

Welcome to the Box Community!

This would be something our Product Support team would like to investigate with you and may require specific account information. 

I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

Kindly check your email for details and updates.

Best,
Ann