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Cannot see Box Admin Console

  • April 10, 2026
  • 1 reply
  • 26 views

Hi Support Team,

Good day. I tried to create a developer account but cannot see the Admin Console. Can you please advise where to check?

 

Thank you.

Best answer by Rona Box

Hi ​@michr,

Welcome to Box Community, and we’re glad to assist! 

Upon review, your email address is already associated with an Individual Free account, and that your Box account is not registered to a Developer account.
 
To resolve this, please sign up for a Developer account using a different email address through this link.  Once there, you’ll see a large "Sign Up" button in the header to begin the process. Alternatively, you may visit the Developer Sign Up Page directly.

 

Hope it helps! 

 

1 reply

Rona Box
  • Community Manager
  • Answer
  • April 14, 2026

Hi ​@michr,

Welcome to Box Community, and we’re glad to assist! 

Upon review, your email address is already associated with an Individual Free account, and that your Box account is not registered to a Developer account.
 
To resolve this, please sign up for a Developer account using a different email address through this link.  Once there, you’ll see a large "Sign Up" button in the header to begin the process. Alternatively, you may visit the Developer Sign Up Page directly.

 

Hope it helps!