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Question

Cannot save PSDs to box drive

  • May 22, 2025
  • 2 replies
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I have been dealing with this issue for months with no help from box. No support phone # anymore, nothing. Its put a damper on my business due to have to upload every time i make an edit to box.com. Box Drive is useless. Anyone have this issue on Mac OS Monterey 12.5?

I've tried everything!

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2 replies

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YES ME TOO.  I've opened a ticket and have still heard nothing.  One work around is to move those files (on the computer they were created on) to a local storage (like desktop), then move them back to that location.  It's terrible and not a fix but it will get them uploading.  I'm trying to follow all of the people mentioning this issue since it's radio silence from Box support so far.  Good luck!

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i went back and forth with them for a month and no solution. They didnt seem to care at all really. I have to upload everything manually to box.com and its really causing an issue for my design agency. we will be moving to another service when i return next week from vacation. best of luck  and keep me posted!

 

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