I received email indicating that there is a document waiting in BOX but when I logged on, there is no such document and I am not sure how to find it.
I simply clicked on "accept invitation" and that re-directed me to the Box web and I was able to get in but no such document.
Can someone tell me what to do?
Hi Ashlee,
Welcome to the Box Community, I'm happy to help!
Do you mind providing us a screenshot of what it looks like on your Box when you click the "Accept invite" button? Do you see a specific error message?
I would recommend reaching out to the user who sent you the invitation, you may have been removed and need to be re-added to the item that was shared to you. Check out this article to learn more about Collaborations: https://support.box.com/hc/en-us/articles/360044196073-Collaboration-Frequently-Asked-Questions
Thanks for posting and let us know if you have any questions!
Regards,
Hi France,
Here is the screenshot. I can log in but I do not see any documents uploaded pertains to "Williams" as the email indicates.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
