I am not able to reset my password because I do not remember my current password. I need a stronger password in order to accept files from my employer Box folder.
Question
Cannot remember current password to reset password
Hi
Welcome to Box Community, and we’ll assist regarding your password reset!
To setup a new password to your Box account, here are the steps to reset your password:
- Visit https://app.box.com/reset and enter the email address associated with your Box account.
- Check your email, you will receive an email with a link to reset your password.
- Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.
- If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.
- Also, check your spam folder in your email client for this email.
Hope it helps! Let us know if you have questions.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.