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Question

Cannot receive confirmation email

  • May 23, 2025
  • 1 reply
  • 48 views

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I cannot receive any confirmation email from BOX, how can I active my account? Its been few days since I registered..... 

1 reply

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Hi Chan, 

Welcome to Box Community and glad to help! 

Please generate a new link by going to app.box.com/reset and enter your email address. 

Don't forget to check your spam/junk folder and if you continue to have trouble receiving Box emails, here's our recommended fix. 

Hope it works!