Hello,
I changed my notification settings to allow for all, I am still not receiving emails when documents are added to boxes that I am listed an editor on.
Can someone help?
Question
Cannot receive box update notifications
Hi Jeff,
Welcome to Box Community and glad to assist!
Please make sure your email notifications are set accordingly and for more information, please read this article.
If your Account Settings or Folder Settings are configured correctly, you may be expriencing email notifications issue and here's our recommended troubleshooting steps.
Hope it helps!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.