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Question

Cannot reactivate my deleted account

  • May 23, 2025
  • 2 replies
  • 7 views

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2 replies

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Hi Gregory,

Welcome to Box Community and glad to help! 

Upon checking it appears that you've managed address your concern with a member of our team through email. 

Thanks for posting! 


  • New Member
  • January 21, 2026

I am encountering the same issue for a different Box account. I deleted it because my colleague cannot add me as a user under the Business Plus because error said I’m an existing user. Please help with these 2 issues. Do you have an email for support we can contact?