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Question

Cannot open Microsoft Excel from a browser in the application.

  • May 23, 2025
  • 3 replies
  • 33 views

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When I click and select Open, Microsoft Excel to open a Microsoft Excel file from my browser, I get a popup that says "You are launching an application", However, the Excel application is not actually launched.

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3 replies

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Hi there, 

Welcome to Box Community and glad to help! 

We can only provide support in English language through this Community forum. Please resubmit a screenshot of your error in English language to get a closer look. 

We'd love to further assist! 


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Thank you for confirmation.

The screenshot says "Starting the application. 'Filename.xlsx' is opening in Excel. Saving the file saves your changes directly to Box. ”, but Excel does not start.


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We look forward to hearing from you regarding the above inquiry.