I got shared collaborator's files and tried to open the shared link but it says file were deleted and does not exist, while everyone else can open without any issue. I can open if I search files by file name but it's so time consuming...
Question
Cannot open collaborator's file saying this file does not exist
Hi there,
Welcome to the Box Community! I'm happy to help.
Please check this article from our Box Product Support page about the difference between collaboration and shared links.
https://support.box.com/hc/en-us/articles/360044196073-Collaboration-Frequently-Asked-Questions
Best,
Thank for your comment and my permission is same as others and I am able to open the file if I go back to root folder and find the file. I am not able to open the shared link. That only occurs with me but not others...
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