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Question

Cannot Login with Box Drive and SSO

  • May 23, 2025
  • 2 replies
  • 27 views

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On the first login, BOX Drive crashes after accessing the SSO page.
From the second time, it says something went wrong and needs to exit.
How to fix this issues?

Drive Version: Can't see but latest installer downloaded on Nov 24 2023.
Windows 10

2 replies

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I forgot to mention that Box Sync works without issues.


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Hi Matthis, 

Welcome to Box Community and glad to assist!

Let me create a new case and a member of our team will be in touch, please keep an eye out.

Thanks for posting!