We have tried to login to Box using our USAFx account and it won’t let us login and when we try to reset the password the emails are not coming to us. I cannot find how to contact “product support” to get this resolved and we need to obtain shared files. Please let me know how to help.
Question
Cannot login to Box using USAFx and cannot change password
Hi
Welcome to Box Community, and we’re glad to help regain your Box access.
I’ve submitted a new case and someone from Box Product Support team will reach out to you through email. Please keep an eye out and we will be in touch.
Thanks for posting, and we hope to get this sorted out very soon.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.