Hello. My colleague cannot visit box page even he is invited. When I look into all collaborator, he is displayed as "pending". He received verification e-mail after he input his e-mail address, but it was expired. He needs the e-mail again. What can we do?
Hi Miki,
Welcome to Box Community and glad to assist!
Once the user's verification email has expired, please have the user to reset his password to get a new link and complete his Box setup.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.