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Question

cannot log in on older computer

  • May 23, 2025
  • 1 reply
  • 5 views

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I opened up an older Mac , all working but refused to recogise my password .

Tried passwork reset at least 3 times .Every time an error code 7 .

Cannot log in via iphone or macbook pro now.

1 reply

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Hi there, 

Welcome to Box Community and glad to help! 

In regards to your login issue let me create a new ticket. A member of our team will be in touch and please keep an eye out. 

Thanks for posting!