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I am trying to open a MS PowerPoint and MS Excel applications but these applications are not launching. Opening on PowerPoint Online and Excel Online work but that is not what I need. I need the application to work.

I get a pop up window saying "launching application" but nothing happens. I have been able to launch these applications in the past.

Hi Gabriel, 

Welcome to Box Community! 

To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!

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