After clicking install, it will work on it, then after a screen flash, an error box pops up: "Box drive has encountered an unexpected error".
Question
Cannot install Box desktop on Windows 10 enterprise
Hi Yajie,
Welcome to the Box Community, I'm happy to help!
Could you try to manually reset your Box Drive following the steps in this article: https://support.box.com/hc/en-us/articles/360043697494-Using-Box-Drive-Basics
If the issue persists, please go ahead and uninstall and re-install Box Drive following these articles:
- Uninstall Box Drive: https://support.box.com/hc/en-us/articles/360044196293-Uninstalling-Box-Drive
- Install Box Drive: https://support.box.com/hc/en-us/articles/360043697474-Installing-and-Updating-Box-Drive
Let us know how it goes and if you have any questions!
Regards,
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