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Question

Cannot increase storage limit

  • May 27, 2025
  • 1 reply
  • 12 views

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Hello, I'm trying to increase my accounts storage limit from 10gb to unlimited but when I go to save from the edit page, I get an error that says "Unabel to save your changes. Please try again." but it never works. I believe I have admin rights so i should be able to do this? Also trying to figure out how i view files that are on coworkers Box account as getting box was mainly for file sharing anyways.

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Fred, 

Welcome to Box Community and glad to assist! 

As a Co-Admin, you don't have the ability to edit your account settings. Please contact your Primary Admin to modify your account storage. 

Thanks for posting!