Question

Cannot find my Folder

I cannot find a folder. I have the folder ID and name. But it says it does not exist. How can retrieve it. It is not in trash either.

Hi Chiranjib,

Welcome to Box Community and happy to assist!

As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Premier Services.

At this rate, please get in touch with your internal helpdesk team for assistance.

Thanks for posting!

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