Skip to main content
Question

Cannot find my Folder

  • May 27, 2025
  • 1 reply
  • 22 views

Forum|alt.badge.img

I cannot find a folder. I have the folder ID and name. But it says it does not exist. How can retrieve it. It is not in trash either.

1 reply

Forum|alt.badge.img

Hi Chiranjib,

Welcome to Box Community and happy to assist!

As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Premier Services.

At this rate, please get in touch with your internal helpdesk team for assistance.

Thanks for posting!