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Question

Cannot find my Folder

  • May 27, 2025
  • 1 reply
  • 88 views
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I cannot find a folder. I have the folder ID and name. But it says it does not exist. How can retrieve it. It is not in trash either.

    1 reply

    C
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    Hi Chiranjib,

    Welcome to Box Community and happy to assist!

    As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Premier Services.

    At this rate, please get in touch with your internal helpdesk team for assistance.

    Thanks for posting!

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