I am using Box for a class where I upload videos. I received an email inviting me to the folder for the class however when I sign in, I cannot find it. This is the first time using box, so I'm unsure if i'm not looking in the correct place, however I feel I have scanned and dug through the entire box platform to try and find this folder. Thanks for the help,
Alanna
Hi Alanna,
Welcome to the Box Community!
To clarify, did you receive the invitation to the folder on the same email address that is associated with your Box account?
In some cases that I've seen, the email address is different thus the folder do not appear on the invited user's folder structure.
If it's the same email address, it is most likely that the owner of the collaborative folder has removed you as a collaborator on the collaborative folder. You will have to contact the folder owner of the collaborative folder to have them re-invite you to that folder again.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
