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Question

Cannot enable MFA

  • May 27, 2025
  • 1 reply
  • 12 views

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The advanced security controls, located in Admin > Enterprise settings > Security, is greyed out and I am unable to enable MFA for our users. Please advise.

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Andrew, 

Welcome to Box Community and glad to assist! 

The Security tab in Admin Console is currently available on Enteprise and Enteprise Plus accounts. If you need to access this section, please contact our Sales team via box.com/pricing

Thanks for posting!