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Question

Cannot enable Box Sign

  • May 22, 2025
  • 1 reply
  • 24 views

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We cannot enable Box Sign. We have "Business Plus" plan.

When I try to enable the feature in the Admin Console, I get the following message:

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You do not have access to change enterprise settings, contact your administrator for assistance.
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Please could you help? Thank you for your time.

 

 

1 reply

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Hi there, 

Welcome to the Box Community! 

This issue should be best addressed by our Product Support. I have created a ticket for you and you should be able to receive an update on your email. 

Thanks!