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Question

Cannot edit File Request

  • May 23, 2025
  • 1 reply
  • 14 views

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I set up colors and logos on several File Request folders.  Now any folder I try to edit the file request to change the logo, it just takes me to a black page.  I have tried different computers, and different browsers.

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1 reply

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Hi Craig, 

Welcome to Box Community and glad to help! 

It appears that you're already working with a member of our Product Support team to address this issue. Please keep an eye out and we'll stay in touch. 

Thanks for posting!