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Question

Cannot download file of 14GB

  • May 23, 2025
  • 1 reply
  • 2 views

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I would like to download a ZIP pack of about 14GB that my colleagues shared with me but it kept failing. The info showed as "Failed - No file". Is it the problem among the system or the ZIP pack itself? Thanks. 

1 reply

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Hi there, 

Welcome to Box Community! 

Our dedicated team are continuously working to address your download issue. Please continue to work with our specialist using your existing ticket. 

Have a wonderful Monday!