Skip to main content

Hello. I created my account via Google and now when I try to set a password, I get an error message telling me one cannot be set.


I cannot access a folder shared with me unless I have a password that meets the sharer's standards. Please help. I'm stuck without being able to set a password.

I am experiencing the same thing. Can someone help me with this as well? Very important that i get this resolved. 


Hi there,


Welcome to Box Community and glad to help!


Let me create a new case and a member of our team will be in touch, please keep an eye out.


Thanks for posting!


Reply