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Question

Cannot create password (account had Google login)

  • May 23, 2025
  • 2 replies
  • 11 views
C
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Hello. I created my account via Google and now when I try to set a password, I get an error message telling me one cannot be set.

I cannot access a folder shared with me unless I have a password that meets the sharer's standards. Please help. I'm stuck without being able to set a password.

    2 replies

    C
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    I am experiencing the same thing. Can someone help me with this as well? Very important that i get this resolved. 

    C
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    Hi there,

    Welcome to Box Community and glad to help!

    Let me create a new case and a member of our team will be in touch, please keep an eye out.

    Thanks for posting!

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