Hi,
I have the editor rights and trying to create a new folder or to move one and I get this error message:
''An error occured trying to copy your item to ''NameOfFolder''.
How this issue can be fixed?
Thanks
Question
Cannot create or move the folders on Box
Hi Marija,
Welcome to Box Community and glad to assist!
Please follow these troubleshooting steps to fix your error.
- Updating your browser to the latest version
- Clearing your browser's cache
- Using Box with an alternate browser, computer, or network.
- Restart your machine.
Hope it helps!
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