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Question

Cannot create a new user (hope you'll have a solution)

  • May 27, 2025
  • 1 reply
  • 8 views

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Hello,

I saw many post about this problem that say, "user belongs to another enterprise" but there is no  solution to any of them. Have you got a solution to definitively erase an account for me to be able to use it in my organization ?

1 reply

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Hi Christophe, 

Welcome to Box Community! 

To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!