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Question

Cannot complete account reactivation

  • May 23, 2025
  • 1 reply
  • 13 views

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Hi.
One of our team members tried to reactivate a Box account that was deleted last month and received the following message.

mps01HCXQYTQ4J97TK4FKDDKBV71K.png

 

Can you please tell me the steps to reactivate this account?

Regards, 
SCSK Ninoseki

1 reply

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Hi there, 

Welcome to Box Community and I'm here to assist! 

We have created a new case and a member of our team will contact you through email, please keep an eye out. 

Thanks for posting!