I'm the admin. It says it will email a link to change password, it never comes. I need to change it
Question
cannot change password
Hi Admin,
Welcome to the Box Community, I'm happy to help!
This would be something our Product Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Kindly check your email for details and updates.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.