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Question

Cannot change my email

  • May 23, 2025
  • 1 reply
  • 14 views

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Hello, 

I cannot change my email address nor can I change the notification email address.

This is an enterprise account and I am the admin. 

Your support pages are very clear but I do not see those options available.

1 reply

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Hi Elizabeth, 

Welcome to Box Community and glad to help!

Let me create a new case and a member of our team will be in touch, please keep an eye out.

Thanks for posting!