We keep getting an error message when trying to change our email address. It keeps saying the person is already a user. How do we do this?
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Hi Camille,
Welcome to Box Community and glad to help!
Let me create a new case and a member of our team will be in touch, please keep an eye out.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.