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Question

Cannot Add New Email Address

  • May 27, 2025
  • 3 replies
  • 10 views

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I get an error when I try to add a new email address.

There was an error while trying to add my-email@account.com to your account.

3 replies

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Hi Yusuke, 

Welcome to Box Community and glad to help! 

To get a closer look, please attach a screenshot of your error in this forum. 

We'd love to further assist! 


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Here is a screenshot.

bdp01HM0WWEZ5Q2PAKJYSPW7HJJS1.png


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Self resolved.