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Question

Cannot Add New Email Address

  • May 23, 2025
  • 1 reply
  • 15 views

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I get an error when I try to add a new email address.

There was an error while trying to add my-email@account.com to your account.

1 reply

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Hi Yusuke, 

Welcome to Box Community and glad to help! 

To get a closer look, please attach a screenshot of your error in this forum. 

We'd love to further assist!