The Knowledge Base was useless. Tried phoning Billing to no avail, long hold, had to hang up, Have been on hold for as of now for 53 minutes waiting for Sales, No more Live Chat available either.
I had a record drop yesterday and am heavily engaged in promotion therefore it’s disastrous to me that I cannot change the .wav file sharing status from READ ONLY (i.e., Listen only ) to DOWNLOAD.
The DOWNLOAD bitton is grayed out. This inferior customer service can be catastrophic. I wonder what cheap skinflint or heartless, cheapskate corporation owns Box.
