I am trying to add a new member to one of my folders and keep getting an error message that I cannot do so as I am not allowed to add an external user (which the person is not as it is someone from my company).
How can I grant access to this person?
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Hi Claudia,
Welcome to Box Community and glad to help!
We've created a new case and a member of our team will contact you through email, please keep an eye out.
Thanks for posting!
I'm having the same problem
Rubbish support too - I require support and seem to be going around in circles!
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