I cannot access my Box account when I use Microsoft Edge. I can only access my account using Chrome.
Is this normal?
Hi Bob,
Welcome to Box Community and glad to assist!
If you have trouble logging in, please follow these troubleshooting steps,
- Updating your browser to the latest version
- Clearing your browser's cache
- Using Box with an alternate browser, computer, or network.
- Temporarily disabling any internet security/firewall programs to test whether they conflict with Box (Note: you may need clearance or assistance from your organization’s IT department/helpdesk to do this)
- Temporarily disabling any plugins/extensions in your browser
- Removing unwanted extensions, plug-ins, ads, pop-ups & malware:
Hope it helps!
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